Patient Transport Service — Frequently Asked Questions
Do you provide NHS patient transport in Birmingham?
Yes — we provide non-emergency patient transport for NHS Trusts, hospitals, and GP surgeries across Birmingham and the West Midlands. All patient transport drivers are DBS-checked and trained in patient handling and dignity. We work with multiple NHS and healthcare providers under long-term contracts.
Are your patient transport vehicles wheelchair accessible?
We have wheelchair-accessible vehicles in our fleet. When booking patient transport, please advise us of any mobility requirements, the type of wheelchair or mobility aid, and whether assistance is needed during boarding so we can allocate the correct vehicle and driver.
Can you provide transport for regular hospital appointments?
Yes — we provide regular transport for patients attending outpatient appointments, dialysis, chemotherapy, and other recurring treatments. We can arrange standing bookings on a weekly or daily basis with the same driver where possible for patient familiarity.
What healthcare organisations do you work with?
We work with NHS Trusts, private hospitals, social care providers, and local authorities across Birmingham and the West Midlands. We hold relevant insurance and compliance documentation required for healthcare transport contracts.
Is patient transport available at short notice?
For established healthcare contracts, we can often accommodate urgent or short-notice bookings. Please call 0121 366 6777 directly to discuss urgent patient transport requirements.



